New to the game problem

[jaxarale]

I have downloaded the game, set up my account and verified it through the email link provided.
I click the icon and get the launcher, login to game and everything is fine, then it goes to full screen and it loads for a couple seconds and says:
Authorization failed, your account is inactive please wait 24 hours and try and log in again.

Any idea whats going on?

Thanks in advance for any help.

[jaxarale02]

To update...

Sent a email yesterday, no response from CS.
Tried again to log in this morning, says activation invalid.
Registered from my second email account and activated it... I am posting now from that account... game still says authorization invalid. Sent another email... no response.
I changed from Yahoo to hotmail and made a completely new email address, followed all the directions and... you guessed it, "authorization invalid" but now it says make sure I am using a NA client... what does that mean?

[Condulus]

To update...

Sent a email yesterday, no response from CS.
Tried again to log in this morning, says activation invalid.
Registered from my second email account and activated it... I am posting now from that account... game still says authorization invalid. Sent another email... no response.
I changed from Yahoo to hotmail and made a completely new email address, followed all the directions and... you guessed it, "authorization invalid" but now it says make sure I am using a NA client... what does that mean?

We answer emails in the order in which they were received. We will be sure to answer your email. Current wait time is anywhere from a few hours to 2-3 days depending on the issue but we are answering them as quickly as we can.

[v_buster]

but now it says make sure I am using a NA client... what does that mean?

There are multiple versions of this game. Make sure that the account you created and the game you downloaded are both from this site North America (NA) and not from Europe (EU) or somewhere else.

[valandil_]

but now it says make sure I am using a NA client... what does that mean?

There are multiple versions of this game. Make sure that the account you created and the game you downloaded are both from this site North America (NA) and not from Europe (EU) or somewhere else.

Yeah. You'd be surprised at how many people have this problem lol