Trouble logging in

[cottony]

i enter me name and password and i cant get on either and tryed all that about firefall and stuff, for me i get a pop up saying sumit about about , make sure your using a NA account and NA client.
Iam old school also and want to come back to allods but keep getting this i also changed me password 2x

[sprby]

I am experience a similar issue, on the character login screen the server is on a constant loading, when I log in it takes a while for players to appear on the screen as-well as my character. Then the game would crash with an error message about Aogame.exe has encountered a problem. This happens all the time at random, sometimes I would be able to play up to five minutes before crashing.

[apoope]

So is the GM gonna answer this any soon ? or just keep deleting our posts?

[Condulus]

So is the GM gonna answer this any soon ? or just keep deleting our posts?

Two GMs answered already with what to do on page 2.

[apoope]

So is the GM gonna answer this any soon ? or just keep deleting our posts?

Two GMs answered already with what to do on page 2.

Condulus, Do you have a solution for this problem other than deleting our post and other than the solutions on the 2nd page?

[Condulus]

So is the GM gonna answer this any soon ? or just keep deleting our posts?

Two GMs answered already with what to do on page 2.

Condulus, Do you have a solution for this problem other than deleting our post and other than the solutions on the 2nd page?

The way to get official support is to email us. We are working with those that do that directly to try to locate the issue and fix it. Posts have been deleted because all you are doing is bumping the thread without adding any new information. The problem is being worked on.

[apoope]

Anything Condulus ?

this is taking so long to fix .. its been 2 weeks now since i last logged in .. which is really frustrating they r not even answering any mails ? like are they really working on it ? please talk to us i wanna get back to the game ASAP its so stupid how u spent money on a game that u cant even play ...

[jspil2]

I just downloaded allods online last night and i can log in but it gets stuck on retrieving server information. I have done everything that it says to do and it still isn't working can anyone help me please?