As many of you have experienced, there have been recent lag issues that started earlier this week. After further investigation, the lag issues are caused by the current winter event. The only short term solution to resolve the issue is to de-activate the winter event until a fix is planned to run the event without the lag issues. We do not have an ETA when a fix is in place although we'll explore the possible options to host the event in the future.
We apologize for ending the winter event so soon although based on the comments
expressed by the community, the lag issues have been an inconvenience
that justifies ending the winter event early.
Thank you again for your understanding.