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Cannot access fill-up page

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Cannot access fill-up page

Postby herochan123 » Sun Jun 17, 2012 11:18 am

Hi,

I want to get some gpots for the event current going on now, but whenever I click the "Fill-up gPotato" option, it merely refreshes the main page. I have bought gpots without any problems before and this problem only happened today.

The URL on my browser after i clicked the link was "http://en.gpotato.com/?action=login&url=?redirect_to=https%3A%2F%2Fbilling%2Egpotato%2Ecom%2FFillUp%2FFillUpFrm%2Easp"

I noticed that the gpotato website has gone through some major changes in layout. Might that be the cause of the problem?

This is very frustrating for me, please help!
herochan123
Fashionista
 
Posts: 24
Joined: Sun Jun 20, 2010 6:21 am

Re: Cannot access fill-up page

Postby adiddly » Sun Jun 17, 2012 11:33 am

Please submit a support ticket so that we can assist you further.
adiddly
Billing Staff
 
Posts: 235
Joined: Mon Dec 10, 2007 10:59 am

Re: Cannot access fill-up page

Postby darquewaters » Sun Jun 17, 2012 12:58 pm

is your nickname set? Mine wasn't and I had the same issue, then once I set it. it worked, but I had to go to the account page to set it, I couldn't set it from there.
darquewaters
Citizen
 
Posts: 2
Joined: Wed Dec 31, 1969 4:00 pm

Re: Cannot access fill-up page

Postby herochan123 » Sun Jun 17, 2012 6:03 pm

I have already sent in a ticket. I will receive the reply via my email correct?

Anyway my nickname is already set, so it's not that problem.
herochan123
Fashionista
 
Posts: 24
Joined: Sun Jun 20, 2010 6:21 am

Re: Cannot access fill-up page

Postby adiddly » Mon Jun 18, 2012 7:29 am

If you've already sent in a support ticket, you'll need to wait for a response for further assistance with the issue you are encountering.
adiddly
Billing Staff
 
Posts: 235
Joined: Mon Dec 10, 2007 10:59 am

Re: Cannot access fill-up page

Postby xmrjackalx » Tue Jun 19, 2012 7:45 am

I am having the same problem too and I have waited 4 days already
xmrjackalx
Recruit
 
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Re: Cannot access fill-up page

Postby xmrjackalx » Wed Jun 20, 2012 5:45 am

The send me a mail saying that they have been informed the issue is being resolved and i went to try it is exactly the same no changes at all. This is DAY NUMBER 5 now and its getting really fustrating
xmrjackalx
Recruit
 
Posts: 32
Joined: Tue Jun 15, 2010 8:46 pm

Re: Cannot access fill-up page

Postby rip1368 » Thu Jun 21, 2012 9:02 am

We are still trying to find out why this is happening. If you use PayPal you can purchase gPotatoes via the work around method...

Go to www.paypal.com, click on Send Money, enter our email address buygpotato@gala-net.com, enter your account ID in the notes section or subject line. We can only accept payments in USD and in the normal amounts listed on our website, $10, $20, $30, $50, $100 for most countries.
rip1368
Billing Staff
 
Posts: 358
Joined: Tue Aug 07, 2007 3:38 pm


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